Electronic Medical Record
Two years ago, ER Consulting Inc embarked on an ambitious project to build an Electronic Medical Record (EMR) system specifically for deployment in the emergency units managed by the practice. The aim of creating our own EMR was specifically to digitally transform the practice and create the ability to manage the massive amount of healthcare data emanating from the practice. The vision of creating useful data sets to better manage the practice and improve patient outcomes is now a reality through the Care First Platform. In order to achieve the deployment of the EMR in the emergency units, we designed the process flows using the knowledge and experience of the senior doctors, the skills of our administrators and marketers, and the technical skills of our developers. A true team effort has delivered a South African EMR integrated with our telemedicine platform, some partner hospitals, laboratories, our practice management application, billing and switching functionality.
With the EMR now fully deployed in all the 25 ER Consulting Inc managed emergency units, we are the first practice to deliver real time views and metrics of the emergency unit to our partner hospitals. The data gathered from the EMR is now integrated with our training data, financial data, scheduling and human resource data to provide a near live view of the emergency unit workings through the Care First Platform. In time, additional metrics from the EMR will be added to the Care First Platform dashboards to further enhance the information, ultimately automating all reporting to management in real time.
The EMR is a web based software that is enabled through our own Wi-Fi infrastructure at each hospital. The EMR is compliant with all security and confidentiality requirements in South African law and is securely retained on our servers that are protected by active security protocols.
The EMR is currently only available in ER Consulting Inc managed emergency units, however consideration is being given to licensing this product to other emergency practices in the future.